Official distributor of Norden-X & Inward Detection Jakarta, Indonesia +62 812-3456-7890 [email protected]
SERVICES & SUPPORT

More than shipping units. We stay with you until it runs.

From choosing a configuration to recalibration years later, the same technical team is with you.

01

Consultation & recommendations

Tell us about your checkpoint, daily volume, and space or power constraints. We recommend a configuration and prepare the relevant datasheets.

Request →
02

On-site demo

See scan results on your own objects and site conditions before you decide.

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03

Installation & commissioning

Siting, installation, and system testing until ready for use, including turn-key integrated checkpoints.

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04

Operator training

Operators are trained to read images, choose modes, and work according to radiation safety practice.

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05

Calibration & maintenance

Detector recalibration and periodic checks so images and dose stay within specification.

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06

Spare parts

Spare parts throughout the system service life, directly from the manufacturing line and the principals.

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07

Firmware & AI updates

OTA updates to firmware, the imaging pipeline, and AI detection models on supported devices.

Request →
08

Technical & regulatory documents

Technical documents and safety data required for licensing the use of radiation devices.

Request →
HOW WE WORK

From the first question to an operating unit.

  1. 01

    Send a request

    Through the contact form or WhatsApp: checkpoint, objects to inspect, volume, and target timeline.

  2. 02

    Recommendations & datasheets

    Our technical team prepares a suitable configuration with datasheets and installation drawings.

  3. 03

    Demo & site survey

    If needed, we run a demo and review the space, power, and flow on site.

  4. 04

    Quotation

    A formal quotation based on the configuration, number of units, and selected support services.

  5. 05

    Delivery & installation

    Units ship with their calibration and safety test records, then are installed and tested.

  6. 06

    Training & support

    Operators are trained, then technical support, calibration, and updates continue throughout the service life.

CATALOGUE 2026

Start with a consultation with our technical team.

Tell us about your checkpoint, volume, and timeline. Our technical team replies with datasheets, installation drawings, or a demo schedule.

NaimTech service team ready to help
Our technical & service team is ready to help
Email
[email protected]
WhatsApp
+62 812-3456-7890
Head office
PT NaimTech Intelligent System
Jakarta, Indonesia
Available on request
Datasheets, installation drawings, quotations, on-site demos