Frequently asked questions.

PT NaimTech Intelligent System is the manufacturer and official distributor of both brands in Indonesia. Norden-X is designed and engineered in the Netherlands; Inward Detection has manufactured security equipment in the Czech Republic since 1995.

Airports, ports and customs, border crossings, law enforcement and the military, government facilities and prisons, hospitals and clinics, emergency response teams, and industry. Recommendations per sector are on the Solutions page.

FB-SCAN uses 0.3 µSv per scan in standard mode (0.1, 0.25, and 2.5 µSv modes are available), comparable to a few minutes of background radiation, and complies with ANSI N43.17-2009. Private areas are blurred automatically.

No. With PORTAL-9132 / CTXscan-2P the driver stays in the cab: the cab receives under 0.3 µSv, while the high dose is directed at the cargo.

Yes. The HX series is IP54-rated, with a sunlight-readable display (800 nits) and two hot-swap batteries for up to 6 hours of operation.

The HX1 is for field security inspection, the HX5 for medical radiology with anatomical presets, and the HX8 for tactical inspection and radiology with automatic voltage and AI-based object detection. A full comparison is on the Handheld & Portable page.

Yes. X-ray products are ionising radiation devices, and their operation is subject to local regulations. We provide the technical documents and safety data needed for the licensing process.

Send a request through the contact form with the type "Quotation", or reach us on WhatsApp. Prices depend on the configuration, number of units, and support services, so we prepare quotations per requirement.

Yes. Choose the request type "On-site demo" in the contact form, and our team will contact you to schedule it.

Every unit ships with its own calibration and safety test records. We also provide operator training, recalibration, spare parts, and firmware updates throughout the service life. See Services & Support.

Yes. Choose the request type "Partnership / distribution" in the contact form.